The Internet Job Posting
How To Write A Successful Internet Job Posting?
The key to a successful Internet job posting is first recognizing that it is not a print classified advertisement. An Internet job posting is interactive, and requires a good understanding of interactive marketing. One of the greatest challenges contractors face when posting jobs online, is recognizing that they must change their traditional job posting habits. An online job posting will not do well if written like a print classified ad. It must be thought more like an interactive marketing campaign for the entire firm. The Marketing Department rather than the HR Department should write it.
Update the Company Web Site
The company web site is rapidly becoming the first point of contact for most job seekers or prospective clients. Contractors should update their corporate web site so that it provides a professional and interactive presentation of the firm, its goals, key personnel, corporate culture, top achievements, and business philosophy. In fact, every marketing resource available to the contractor should be utilized to make the corporate web site the best it can be. Although most job boards provide hot links to company web sites, some do not. Either way, job seekers are likely to independently surf the Internet in order to locate a contractor’s web site, relevant press releases/news, before submitting their resume.
In the fast paced world of Internet surfing, most job seekers will only take the time to view the top 20 search results. Making it to the top usually is about keywords. They often make the difference between a successful job posting and a waste of time.Contractors should put the right keywords in the right place so that the right people can find their job postings. Online job postings are not viewed the way print classified ads are viewed. Online job postings are hidden within databases containing thousands of records, and they must be called up for a job seeker to view them. This process up may take the form of keyword selection in a search engine or any number of methods with point and click directories. It’s important for contractors to study the job posting and keyword guidelines of the hosting job board since they will differ from site to site. Many job boards will rank or prioritize job postings within their database by title, membership status, date, keywords or other less obvious means. Adding keywords properly assures that a job posting will find its way to the top of the job board’s search results. Adding keywords improperly may result in having the job posting deleted by the hosting job board or simply lost in the volumes of database records that job seekers never find. While identifying the best keywords for a job posting, contractors should determine which words the job seeker will select in utilizing the job board’s search engine – and include all relevant occupational-specific terms (i.e. Hard Bid Estimator or value engineering). To cover all the bases, It is a good idea to use multiple words or synonyms that may mean the same thing. For example, if the job location is in a lesser-known town such as Maitland, Florida but near a well-known city like Orlando, Florida, then Orlando should be added as a keyword. Most job boards require keywords to be added in a special field, in a particular fashion (using quotes, comas, etc.). Job postings that do not offer a special field for keywords usually require the contractor to add keywords to the Job Description, Job Requirements or other searchable fields. When adding keywords to a Job Description, contractors should write the keywords into complete sentences so that the content flows as a logical composition.
Make It Believable
Job Postings should be believable and complete if they want to attract the top talent. Most executive job seekers are interested in job postings that contain detailed job descriptions and job requirements. Many want to see salary and information about the company. Others want to know job location. Most job boards claim that a well-written job posting can achieve many more qualified applications than a poorly written job posting. Fortunately many job boards offer FAQ’s and job posting guidelines to help contractors get the most from their job posting. Some provide statistical analysis of individual job postings. These statistics often show the number of job seeker views and applications submitted to each job posting. Contractors can use statistics to evaluate their results and modify the job posting accordingly. The more details provided in a job posting the more credible the job and the better the fit. Therefore, more job seekers will respond. Contractors should be specific about the scope and type of work, the hours, the job goals, the salary and the location. They should also make sure all fields are appropriately filled in completely. Some boards allow for job postings to be previewed prior to going live helping contractors see the completed job posting the way job seekers will see it. Many job boards allow for real time editing during the advertisements flight.
Unlike classified print ads, online job postings usually allow for pages of copy. Headhunter.net allows for three thousand characters in the Job Description and three thousand characters in the Job Requirements fields – or about two typewritten pages. Contractors should write clearly and present text in an organized, logical manner. Job postings should read like a composition and not a print classified ad. Sentences can be short but they should always be complete sentences containing correct spelling, punctuation, and grammar. The copy should include natural paragraphs, with line breaks, so that the job seeker can find relevant information quickly and easily. Writing in all Caps, using excessive exclamation points, or adding acronyms and abbreviations will reduce the credibility of the job posting and potentially result in job deletion by the hosting job board. Acronyms and abbreviations should also be spelled out since job seekers usually search by complete words.
Read Job Posting Guidelines
Contractors should immediately follow up on all qualified applications that have been submitted. Peter Weddles at weedles.com says, “Speed is everything in hiring top talent.” Within ten days, the top 10% of job seekers are gone. Once someone desirable is identified, it’s important to act on that person right away. Today’s recruitment market is highly competitive and the hiring cycle should not allow for any dead time between in-house interviewing schedules and final selection. Contractors should not leave job seekers hanging more than five to seven days without a scheduled follow-up meeting. Otherwise, they risk losing the job seeker entirely. There needs to be top-level management involved with all key hires. Involving top management makes job seekers feel that the hire is an important position, and that they have personally been selected as the “candidate of choice” by the top brass. Contractors should begin closing the deal the moment they know that they want someone for hire. They should not let up until an offer is on the table and accepted.
Common Internet Job Posting Fields & Their Purpose
Titles should be industry-specific and familiar to job seekers since they will use keyword search for positions according to standard job titles. The Job Title field is not the field to market the job posting (like with a classified ad). The Job Title field should be used primarily to have the job posting found by job seekers. Adding appropriate keywords, in the appropriate place, is far more important than catchy job titles that never get seen. However, it is acceptable to add relevant, occupational-defining adjectives to the basic Job Title (such as On-site Architectural Project Manager, Conceptual Chief Estimator, Hospital Flooring Project Engineer, and Veteran Concrete Superintendent).
Job descriptions typically focus on job responsibilities, duties, scope, achievements and goals to be accomplished. The clearer the description, the more likely qualified job seekers will apply. Job descriptions should focus on the job seeker’s needs and not just the position. Job descriptions should be written from the job seeker’s perspective. They should also answer the question, “Why would a job seeker want to apply for this job?” Contractors should describe the best parts of the job, interesting challenges, future job opportunities, reporting relationships, and why the position is available. It’s important to sell the overall career opportunity while not just describing it. If a job seeker takes the job, what will their lives be like? Use word pictures and try to communicate desirable images that the job seeker can visualize, compelling him/her to change jobs. For example: “work in a progressive environment where you can learn more in six months than you may have in the last six years”, or “walk into your private office and join a team of enthusiastic professionals who are building the next great management firm”. If there is not a job-posting field that lists specific benefits and perks, add them into the job description. Job benefits include things such as flex time, work at home, child care, above average medical benefits, company vehicle, education reimbursement, country club membership, and other special offerings. However, contractors should recognize that the Job Description field should not describe the company, the job requirements, the job location, salary, or anything else unless there is no other appropriate field in which to post this information. Inappropriate content (or placing content in the wrong fields) may result in the job posting being edited or deleted.
Most job boards allow for a hot link to the contractor’s corporate web site. Many job boards, in addition to offering a hot link, will offer a special Company Profile field. Contractors should completely fill in this field. This will add valuable content and keywords to the job board’s database in order to improve their chances of being found by searching job seekers. A Company Profile field creates an additional promotional opportunity for the firm and the job position. Use this field to describe what the company does – addressing key elements like organization size, location, benefits, company goals, mission, management style, employee quality of life and what makes the firm special. Contractors should also include information about the qualities desired in all team members. This field often provides for limitless content and is the least edited by the hosting job board. Some job boards even allow for multiple company profiles that can be individually linked to a respective job posting site (allowing recruiters to add information on each respective client, and contractors the opportunity to promote information about their various divisional offices).
It is essential to put contact information on all forms and in all appropriate fields. Contractors should make it easy for a job seeker to apply. Most job seekers prefer email. Some prefer using mail, fax or phone calls before sending their confidential resume. It is appropriate to specify a preferred contact method, and request that all applications include the respective Job ID. By having several contact methods and the contact name (not just a department) of a real person, a job seeker is more likely to believe the job is valid and apply.
Job Identification (ID)
For job postings, contractors should use a tracking system to provide a unique Job ID for each job posting and require that job seekers reference this ID on applications whether faxed, emailed, or mailed. This allows contractors to know which site – and specifically which ad – brought in the respective application. Information as to where the best applications come from will help contractors to know what job boards have been the most productive sources of talent.
Job Responsibilities are simply the job requirements for the position. In order to get the best response, contractors should list why the requirements are there. Examples would be: “A Bachelor of Arts Degree is required to help lead Corporate Communications” or “We require seven years of project management experience for commercial building projects. This position will manage three Project Managers and seven Project Engineers”. Make clear the “required” qualifications and the “desired” skills. Avoid clich’s or trite phrases like “self-motivated”, “team player”, and “fast-paced” (making the job posting appear common). Contractors can also use the Job Responsibilities field as an eliminator of unwanted resumes by making qualifying statements (“Applicants must have a minimum of six consecutive years with the same general contractor. Otherwise, please do not apply.”). In order to eliminate many unwanted job seekers, contractors can also add qualifying phrases such as “background checks are performed in the hiring process” or “personality testing is used in the hiring process”.
Many contractors refuse to post salary information in job postings. Salary figures make job postings credible, and substantially improve the job seeker response rate. It is also one of the most widely searched fields on a job posting. Job seekers are typically more interested in the salary than any other item in a job description. According to executive recruiter, Chuck Groom of CC Group, Inc., money is one of the top reasons why people leave their job. Job seekers do not want to waste time with a job that may not pay what they require. When a salary figure is lacking, they will assume that the contractor may be embarrassed by the level of salary level – or have something to hide. Phrases such as “Salary is commensurate with experience, N/A, Open, or Depends on experience” do not prove effective. They will actually significantly reduce response rate to a job posting.
An important qualifier, that is often overlooked, is the work status field. With the international reach of the Internet, more and more foreigners (without valid work visas) are applying to United States job postings. Contractors can eliminate many foreign applications by simply stating “applicants must be United States citizens”, or “only United States citizens or those with valid work visas need apply”, or “you must have clearance to work in the United States to be considered for this position”.
Most major job boards require the location field to be completed. Although many recruiters refuse to identify job locations (in fear of disclosing their clients need for confidentiality), listing the job location is one of the main fields that job seekers search. Job seekers from all over the country/world may see the job posting. Without a valid city noted, job seekers must guess the job location. They often will not apply because they think that the posting is in an undesirable location, or that it’s invalid to serve only as a ploy to collect resumes.
Best Places to Post an Internet Job Posting
There are several good choices for contractors who want to post their jobs online. However, the key is to find job boards that to provide the “right” viewers – as well as a large volume of “right” viewers. Contractors want their job posting to be seen by as many relevant viewers as possible. However, although most job boards charge similar fees for services, their volume of viewers can vary dramatically. Many contractors will choose to post jobs online with traditional, well-known, off-line businesses that have a job board presence online. However, the online job posting business (like any Internet business) is a unique business that requires an entirely different set of rules and business acumen. The off-line leaders are rarely the leaders in the online world. In selecting the right job board, contractors should compare results based on verifiable industry standards. One way to make an accurate comparison is through Amazon’s Alexa Research, which can be downloaded at Alexa.com and easily attached to a web browser. Once installed, this tool will indicate a web site’s visitor traffic (based on a common standard, and measured against the entire seventeen million plus web-sites currently on the Internet).